Just when I was having the hardest time keeping my motivation up, things suddenly started to fall into place. I GOT A JOB AT MICROSOFT AND I LOVE IT!!! I was starting to lose hope and feel like the last few years of my life had been in vain (as far as my career was concerned). Turns out, I just needed to be a little more patient.
I am now a "Sr. Customer Advocacy Specialist". This seems like a perfect match for me, because it requires people skills, writing skills, project management, problem management, and a touch of technical skill. The team is awesome, my manager seems competent and transparent. There are tons of opportunities for advancement. I got an almost 50% salary increase! I love the culture, the building, the commute (8 minutes), the people, the challenge, the company, everything!
Oh, and there's a social hour every Friday, including beer. Can you say heaven?